What we offer
Our One2One service provides support to maintain independence, good health and promotes well-being. The service is attentive to the needs of individuals and improves their quality of life. Support Workers are outgoing people who invest time to get to know each person as an individual. This relational approach encourages a close and trusting relationship which develops over time. It is within this context that our support workers offer assistance with practical household tasks and other social needs. Our person centred service provides invaluable ‘peace of mind’ to family members who know their loved one's needs are being met. Our team are security screened (Enhanced NI Access Checks) and undergo comprehensive training on how to work with and support vulnerable adults, including those living with dementia.
At One2One we understand the stress and anxiety caused by loneliness and isolation. We understand the worries people face everyday in maintaining their homes, remaining independant with the freedom to do the things we take for granted. We are here to relieve some of the pressure on families who are trying to manage their own lives, work, children and are who unertake the care of their parents or loved ones.
Our support workers can help with the following:
- Befriending, companionship, having someone to talk to, combating isolation
- Undertaking cleaning tasks, light housework – laundry / ironing / bed change / vacuum cleaning etc.
- Meal preparation
- Support with shopping
- Collecting prescriptions
- Chaperoning to healthcare appointments / Religious Services
- Accompaniment to events / classes / leisure actvites etc.
- Transportation to visit family and friends
- Checking calls whilst main carer is on holiday
- Working with people living with Dementia providing respite sits, stimulating activities and comfort.
Bryson Care is committed to providing care services that are of a high quality. We aim to provide services that:
- Value you as an individual and treat you with dignity and respect
- Ensure safe practices and the appropriate management of risk
- Intervene only when necessary so that you can remain as independent as possible in your own home
- Promote and safeguard your basic human rights
- Do not discriminate against you
- Treat information about you in a confidential manner
- Give you the opportunity as far as possible to make choices about how your care and support is provided.
Right to Complain
If you are unhappy with the service you can complain at any time. We would ask that you call us in the first instance in order for us to quickly resolve your issue. If we cannot resolve your issue and you wish to complain or are interested in understanding our complaints process please click on the link below for more information where you can find a copy of our complaints leaflet which advises you how to complain
If your not happy with our service...