Bryson Care has provided Domiciliary Care services in the Belfast and Western HSCT areas for the past 25 years. Throughout that time, we have worked to continually improve our service to meet the challenges of a changing operating environment. We have collaborated with the Trust, Regulators, our service users and staff, investing in our readiness for the next generation of home care. In the last year we have successfully implemented a new domiciliary service across 4 diverse rural and urban areas in the Western Trust servicing 590 service users providing approximately 5000 care hours per week. In achieving this growth, we have increased our workforce from 70 Care Workers up to 220employees. The Belfast Service also incorporates the One2One Private Service which is paid directly by the service user/carer.
Bryson ensures our service delivery promotes independence and is sensitive and responsive to the needs of Service User through a culture of quality and value based practice. We deliver person-centred and compassionate care, upholding the rights of the service user to autonomy, self-determination and choice through actively promoting values of respect and empowerment. These are competencies of every role within the organisation. This is achieved through our training, performance management and quality assurance program.
Bryson Charitable Group is committed to providing care services that are of a high quality. We aim to provide services that:
Each Service User can expect all staff to:
Bryson Care adopts an anti-discriminatory approach to accessing services and in this service an individual must be referred by a Trust Key Worker/Care Manager. The service must also be able to demonstrate that it can meet the assessed needs of the individual and is subject to the conditions of the Contract and Service Specification agreed with the Health and Social Care Trust.
The Service recognises the responsibilities of the relevant Trusts to carry out an assessment of need, inclusive of risk assessments, for each Service User and work in partnership with the Trusts to implement agreed Care and Support Plans. Care / support will be provided in a way which maintains and respects the privacy, dignity and lifestyle of the person receiving care with particular reference to assisting with dressing and undressing, bathing, washing, shaving and oral hygiene, toileting and continence requirements, medication list, moving and handling, meal preparation if appropriate, managing personal possessions and monies. Care / support will always be provided in the least intrusive way at all times.
The Services recognise the responsibility of the relevant Trust to review the provision of care / support for each Service User and contribute to any review processes as required by the Trust.